Our Guarantee

---

We want your experience with Hero Tickets Inc. to not only meet, but exceed your expectations. (After all, we want you to tell all your friends about us!)

We like to think of ourselves as good people providing a good service. We get you into good seats for the events you don't want to miss and we take great pride in doing that.

We have many repeat customers, which we think is a testament to the high caliber of service we offer.

We want you to shop with confidence and have the best buying experience possible. That is why we have the following guarantees:

YOUR TICKETS WILL ARRIVE IN TIME FOR THE EVENT
We never want you to be sweating under pressure wondering where your tickets are. We're fans too, and we would never want to put someone in that position. Our systems are integrated with FedEX so you can easily track the status of your order. We will always make sure that your tickets are promptly sent out once your order is completed.

YOU WILL RECEIVE THE TICKETS YOU SELECTED ONCE YOUR ORDER IS CONFIRMED
We understand that row 1 is different than row 3! That is why we will never substitute your tickets for replacements. The tickets that you purchase are the tickets that will end up in your hand with the exact information you saw on our website. If in the unlikely circumstance that there is a problem, one of our friendly support agents will promptly contact you.

YOUR TICKETS WILL BE GENUINE
We advertise a great selection of tickets and are very selective about whom we deal with. We market and sell tickets only from the highest-quality, most reputable sources.